Below you will find answers to some of the most common questions asked by our customers. If you do not see your question answered below, feel free to let us know your questions via printingamazon@hanscds.com
Q. How are colors handled in the printing process?
A.
Pantone (PMS) colors are converted to CMYK for printing.
For best results, we recommend converting Pantone colors to CMYK using Pantone’s official conversion tools, such as those found on the Pantone Color Finder website.
Avoid using automatic conversions in software like Adobe Illustrator or Photoshop.
Files submitted in RGB will be converted to CMYK, and note that some bright or neon RGB colors cannot be accurately reproduced in print.
Q. Why don’t RGB colors match exactly when printed?
A.
RGB is a light-based additive color model used for screens, where combining colors makes them brighter, eventually turning white.
CMYK is a pigment-based subtractive model used for printing, where combining colors makes them darker.
Because of this fundamental difference, certain bright RGB colors—especially neon shades—cannot be replicated accurately in CMYK and may appear duller or less vibrant in print.
Q. What is the minimum recommended font size for printing?
A.
The minimum recommended font size is 6pt, depending on the font style, color, and background.
We cannot guarantee the legibility of very small text, particularly if there is low contrast between the text and the background.
Q. Can I make changes to my design after the proof has been approved?
A.
No, changes cannot be made after the proof has been approved.
Please review the proof carefully before giving final approval.
Once approved, your order enters production immediately to ensure the fastest possible turnaround.
Q. How can I order stickers without a white border?
A.
If you prefer borderless printing, please indicate “full bleed” or “no white border” in the notes section during checkout.
This ensures the design is printed edge-to-edge with no white margin around the sticker.
Q. Can I split an order into multiple designs or finishes?
A.
No. Each quantity ordered must be for a single design and finish.
Q. Which file formats do you accept for artwork?
A.
We accept: .AI, .EPS, .PDF, .TIF, .PSD, and .JPEG (minimum 300 dpi).
Q. How can I send my artwork to you?
A.
You can upload your artwork during checkout, or email it from your account’s registered email address to printingamazon@hanscds.com.
For files over 50MB, please send a download link via WeTransfer, FTP, or another file-sharing service.
